Privacy Policy

1. Who We Are

Canada Nation Builders Renovation Inc. ("CNB Renovation", "we", "our") is a licensed general contractor operating in Toronto and the Greater Toronto Area. Registered address: 11 Arianna Cres, Vaughan, ON L6A 4Z9, Canada. This Privacy Policy explains how we collect, use, and protect information you provide when contacting us or using our website at cnbrenovation.ca.

2. Information We Collect

We collect only the information you give us directly:

• Contact information — name, phone number, email address when you submit a quote request or contact form.
• Project details — the type of renovation, address, and description you provide to help us prepare a quote.
• Communications — messages you send via WhatsApp, email, or phone.

We do not collect payment information through this website. Payments are handled offline or through secure third-party processors.

3. How We Use Your Information

• To respond to your quote request and arrange a free walkthrough.
• To prepare and send written estimates.
• To communicate with you about your project during construction.
• To comply with legal obligations under Ontario law, including WSIB and permit requirements.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store Your Information

Your contact details are stored securely in our business systems. We retain project records for seven years as required by Ontario's Construction Act and the Limitations Act 2002. After that period, records are securely deleted.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. These tools collect anonymised data including pages visited, time on site, and device type. You can disable cookies in your browser settings at any time.

6. Third-Party Services

We may use the following third-party services that have their own privacy policies:

• Google Maps (maps and location services)
• WhatsApp Business (instant messaging)
• Google Analytics (website analytics)

We are not responsible for the privacy practices of these third parties.

7. Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent to our use of your information (subject to legal obligations).
• File a complaint with the Office of the Privacy Commissioner of Canada.

8. Contact Our Privacy Officer

For any privacy questions or to exercise your rights, contact us at:

CNB Renovation
Email: [email protected]
Phone: (437) 217-5519
Toronto, Ontario, Canada

9. Changes to This Policy

We may update this Privacy Policy periodically. The current version will always be available on this page with the date of last update. Continued use of our website after changes constitutes acceptance of the updated policy.